+1-800-315-2771
+1-800-315-2771
Lufthansa Unaccompanied Minor (UM) Policy
Lufthansa Unaccompanied Minor Policy
Lufthansa Unaccompanied Minor Policy: Take exceptional care of your child when he is traveling alone. It ensures that your child is in safe hands and is picked up by his guardian after his arrival. Under its unaccompanied minor policy, a Lufthansa staff member will accompany him from the departure airport to the destination airport.
His tickets will be booked in a different way from the normal process of reservation. Parents should inform Lufthansa about their child traveling alone after booking his flight. You should contact Lufthansa Airlines on its customer care. Your child between the ages of 5 and 17 will be considered an unaccompanied minor.
Lufthansa’s care service will be provided to him after you book his flight. During this service, he will provide meals, beverages, and entertainment. Your child will reach their destination safely.
You can trust this policy if you send your child alone on Lufthansa. Ensure that you know about What Age Can Child Fly Alone On a Lufthansa Flight. | Minor Policy | +1-800-315-2771 in detail.
What Age Can A Child Fly Alone On Lufthansa Flight?
In childhood, travelling gives us a different level of excitement, but if it comes to travelling alone, sometimes it becomes hectic for the parents and even for the children, but here Lufthansa Airlines comes as a saviour. Lufthansa, a world-leading airline, provides Lufthansa unaccompanied minor policy service in which any child can travel unaccompanied with the assurance of safety, comfort, and well-being of the child, especially in case of disruption or delay.
Lufthansa is a trusted airline. Every year, over 70,000 children travel through the UM service. This service makes sure safety from check-in to landing. After landing, the children should be carried by the crew to the member staff assigned. After that the staff will carry him to the designated point, ensuring that the receiving person reaches the destination airport on time. Please also note that children under 12 years of age may not take a pet into the cabin with them.
Travelling services for Lufthansa unaccompanied minor policy
Lufthansa offers special UM services for children. This service is mainly divided into 2 categories: the first one is for children under the age of 5 to 11 years, and the second covers children under 12 to 17 years. For both categories, the set of rules is different.
Lufthansa doesn’t allow children below the age of 5 to travel alone, even under the UM service, unless they are travelling with an adult who is 16 or older. This service provides a seamless experience, ensuring that children are monitored and supported throughout their trip from boarding to departure. It also facilitates connecting flights.
Age categorization of the UM Service
This service is divided into 2 categories:
1. Children Aged 5 To 11 Years
If children in the age group of 5 years to 11 years are travelling alone,it’s compulsory to take UM. The children have to be registered under the UM service to get the allowance to board the flight. Lufthansa will not permit Lufthansa unaccompanied minor policy children in this age group to travel without utilising the service. In case they are travelling with any person older than 12 years, the UM service will not be compulsory.
2. Children Aged 12 To 17 Years
For children of this age group, the UM service is optional, as the children of this age group are capable of travelling alone, but if the parents are too concerned about the travel, they may choose the UM service. By choosing this service, even older children can get additional assistance during the flight as well as guidance through airport procedures.
An important point to be known is that Lufthansa allows a child at the age of 12 or older to take a younger child aged under 5 to 11 with the mselves, and in that case, UM service for children under 5 to 11 will not be a compulsion.
BOOKING PROCEDURE
For booking Lufthansa unaccompanied minor service, you must visit the service center, any travel agency, or the ticket desk of Lufthansa available at the airport. The parent or guardian has to provide all the details at the counter, such as details of the designated guardian who is going to drop off and pick up the child at the departure and arrival airports. All the detailed information related to the booking additional fees and documents is provided hereby:
Reservation
Make sure that you are booking the UM service in advance; either clear it at the time of booking or, after booking, contact Lufthansa’s customer service. This service is not included by itself at the time of purchasing a ticket for a minor, so explicitly make a request for the service if you need it.
Information Required
While booking the UM service, Lufthansa makes sure that the detailed information regarding the child is provided to them, and the information of adults who will be responsible for dropping off and picking up would also be specified. Mainly, 3 points must be ready by your side at the time of booking.
- Full name of the person drooping off at the departure airport with their contact and identification details
- Full name with the contact information and identification details of the person picking up the child from the destination airport.
- Any kind of specific instruction or need the child may have on the flight, including dietary restrictions, allergy details (if any), or medical concerns.
- In case the child is on any type of medication or syringe, make sure to bring the medical certificate to confirm the timing and doses.
Flight charges
Lufthansa charges additional fees for UM services. The cost varies depending on different points. Either the child’s destination is domestic or international, whether it’s a round trip or a one-way journey. Whether it’s a single flight or a connecting flight, the charges are calculated as per flight segment.
There is a general breakdown provided below:
The UM service fee for domestic flights within Germany is €60 per flight segment.
– the UM service fees for domestic flight within Europe are 85 per flight segment.
-The UM service fees for international flight is €120 per flight segment.
In case of a layover or connecting flight, each flight segment will incur a separate fee. These charges may vary route to route and also be changed by other factors.
Documentation Requirement
Children must carry all necessary travel documents, such as a passport or ID card, a visa if required, and a filled-out UM handling form, which must have been signed by the parents or guardians as a declaration of allowing the child to travel alone. A list of documents needed is suggested below in detail:
- Valid passport
- Child’s ID card 1
- Visa (if required)
- Travel insurance certificate (if required)
- Any medical information of allergy if the child may have.
- Receive receipt for pre-paid charges for the care service, if applicable.
- Signed Declaration of consent from parents/legal guardians to making sure that they are informed about their child’s journey
- 3 copies of the filled-up care service form (for each flight).
After arriving at the airport, you will be given the small yellow Lufthansa shoulder bag, which should be kept by your child visible. For them to hold all the necessary documents
Luggage Limits
The carry-on bag must nit be heavier than 8 kg and measures should be as follows 55 x 40 x 23 cm. The child should be able to carry their luggage without any help.
Baggage Allowance
Your child can carry a bag the same size as that is permitted for an adult. Just make sure he is able to carry it easily unaided. That baggage can contain medicines to be taken during the flight, warm clothing, and a small amount of money for spending.
Check-in and Preboarding
For check-in procedures, parents or guardians must accompany the child to the airport. They have to take them to Lufthansa’s check-in counter. Lufthansa unaccompanied minor policy are not allowed to check-in by online means they have to be present there for in-person check-in with their guardian.
Make sure to arrive in advance, as the check-in procedure for children takes a longer time. After completion of necessary paperwork, a special UM lanyard or wristband will be provided to the child before handing him over to the staff so that he can be easily recognized. The child must wear the band throughout the journey so that he can be provided with the assistance they may need.
After the check-in procedure is complete, the child will be taken by Lufthansa’s staff member from the security checks to the boarding gate. The Lufthansa unaccompanied minor policy is provided early access to the flight so that they can settle down easily.
In Flight Responsibility
Once the children have done boarding, the cabin crew is going to be responsible for the child’s safety and comfort. They are trained particularly for young passengers, and they will check and assist them regularly with any request or concern.
They will make sure that the child has been provided with food and is getting proper and filtered entertainment that is suitable for them, including movies, games, and music, which is going to help them in a relaxed journey.
Please provide the details of any specific dietary requirement or any medical condition info to the cabin crew ahead so that they can accommodate their needs.
Arrival at Destination
After landing, the cabin crew will hand over the child to the ground staff present there; they will take him to passport control and customs (if applicable), and then they will go and collect their luggage after they will wait in the designated area until the guardian taking them will arrive at the destination.
After the guardian arrives, all his information and ID will be checked properly before handing them over. If there is any type of discrepancy, the child will not be released until it is cleared out.
Make sure that the person picking at the arrival is older than 18 years. Even if the flight is delayed, the staff member will take good care of him.
Communication with Parents
Parents will be provided with the information of when their child has boarded and when they have arrived at their destination. Make sure to follow some tips provided so that your child does not feel anxious while traveling.
- Make sure to have a one-to-one talk with him about the journey and comfort him by explaining all the procedures and making them ask for help, as there will be plenty of staff to help him only.
- Pack a small bag for him that contains all the documents, a blanket for his comfort, a toy, his favorite books, etc. Make sure to label the luggage and the bag with name and contact information.
- Provide a little bit of snack to him for his ease, especially if he has any dietary preference. The flight also has meal options that are specially designed from the children’s point of view.
Lufthansa Unaccompanied Minor Requirements
Lufthansa Unaccompanied Minor Policy: suggests informing Lufthansa Airlines about your child’s traveling. The airline should be announced right after his flight is booked. After getting reported, it will provide you with a list of documents. These documents should be carried with your child in his entire journey:
● Passport or identity card of your child
● Visa in case of traveling to an international destination
● Travel insurance certificate
● Information on allergies that your child may have
● Receipt of payment made to avail of Lufthansa care service
● Declaration from you or any guardian that your child is traveling alone
● Complete care service form
How Much Does Unaccompanied Minor Cost On Lufthansa Airline?
Lufthansa Airlines will apply fees for its Unaccompanied Minor Care Service. You have to pay it along with the cost of flight booking for your child. These fees will apply per person, even in the case of siblings. The fee structure of this service is as follows:
● Domestic flights and those within Africa: USD 95
● Flights within Europe: USD 95
● North Africa and Levant: USD 105
● Middle East, Central Africa, and Arab region: USD 130
● Medium-haul intercontinental flight: USD 140
● Long-haul intercontinental flight: USD 170
Lufthansa Unaccompanied Minor Check-In
You must check in for your unaccompanied minor’s flight via the airport check-in counter. His flight cannot be checked in online. Nevertheless, you must present all the requested documents to Lufthansa airport personnel. All of their travel documents should be kept in the yellow bag, which will be given to them by Lufthansa. You can contact for further details on these Lufthansa customer care numbers:
Germany: +49 (0) 69 86 799 799
Canada: +1 833 9512503
China:+86 4008 868 868
France:+33 170 48 91 70
Israel: 03-9058049
